Emotions: the best global language

group of workers, communicating, showing emotions, global leaders, gratitude, colleagues, relationships

Emotions are a universal language, but the way we express them paints a diverse and colorful picture across the globe. The spectrum of emotional expressiveness is a fascinating terrain to explore. From reserved stoicism to exuberant displays, every culture brings its unique palette to the canvas of human emotions.

We can generalize and say that Japan, Northern Europe and North America are regions where emotions are kept under control. On the other hand one is likely to find voices raised and emotions high in Latin America, the Middle East, and Southern and Eastern Europe. Let’s take a quick dive into some of these regional differences.

Cultural Insights

  • The Stoic Elegance of Japan: In Japan, emotional restraint is highly prized. Silence often speaks louder than words. A subtle bow or a gentle smile can convey deep emotions. The Japanese value harmony and rarely display anger or frustration in public. Generally speaking we can say that raising your voice or showing anger in all Asia is likely to cause embarrassment and burn bridges.
  • The Warmth of Mediterranean Passion: Mediterranean cultures, like those in Spain or Italy, embrace emotions with open arms. Animated conversations, expressive gestures, and passionate outbursts are common. Here, feelings flow freely like a lively river.
  • The Reserved Nordic Composure: Nordic cultures, including Finland and Sweden, often appear reserved. Emotional expression is kept private. A firm handshake and maintaining a calm demeanor are signs of respect and composure.
  • The Middle East: a conversation can easily turn into a heated shouting match with limbs flailing about. This is considered appropriate, as loudness is seen as strength.
  • The Exuberant Latin American Fiesta: Latin American cultures, known for their exuberance, wear emotions on their sleeves. Laughter, tears, and affectionate embraces are all part of daily life. Celebrations are grand, and grief is shared openly. But allow me to go a bit deeper in the Mexico’s way of expressing emotions.
Group photo composed of a Latin American family, full of emotions
Photo by Rajiv Perera on Unsplash

Looking closer at Mexican emotional expressiveness

In Mexican business culture, positive interactions often involve active and lively communication.

  • Mexicans may frequently interrupt each other or engage in simultaneous conversations. In Mexico, there’s typically no need to wait for a pause in the conversation to contribute your thoughts. These pauses are rare.
  • Some individuals from different cultural backgrounds may find Mexican communication to be quite loud.
  • It’s also common to use physical gestures, such as touching the wrist or upper arm during conversations. These gestures and facial expressions are used to emphasize spoken words.
  • Prolonged silences can be perceived as uncomfortable in this context. If you remain silent for an extended period during a meeting or dinner, it could be interpreted as arrogance, disinterest, or incompetence. Given their energetic communication style, foreign businesspeople with a more reserved approach may appear uninteresting or monotonous.

Note: People belonging to indigenous groups tend to have a particularly reserved and shy demeanour around foreigners or urban Mexicans. Remember there are cultures within cultures.

Looking even closer

In Mexico, global and American gestures are widely used, but here are three gestures I find to be unique to them.

  • Mexicans communicate “yes” by holding their index finger up and then curling it up and down repeatedly and quickly.
  • People might use gestures to indicate they want you to share something or give a portion (“móchate” in Spanish) by making a chopping motion on their forearm.
  • Be careful, in some cases, individuals might nod as a sign of respect for your words, which doesn’t necessarily imply agreement with your point of view.

Bridging the Gap in Business

Understanding emotional expressiveness in business is crucial. In some cultures, emotional displays during negotiations may be seen as unprofessional, while in others, it can build trust.

emotions, building trust, working together

To navigate the rich tapestry of global emotions, cultivating emotional intelligence and adaptability is key. Being attuned to cultural nuances can foster deeper connections and smoother interactions. it’s a good idea to monitor emotional levels and adjust accordingly. Emotional expressiveness is like a cultural fingerprint, unique to each society.

An Intercultural Executive Coach can help you recognize and respect these differences, so you can truly connect on a global scale, embracing the vibrant diversity of human emotions. How do you do it? Check it out here.

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